Dial-a-Phone
Dial-A-Phone deals can be found at HotUKDeals
About (taken from their website)
Welcome to Dial-a-Phone. Our success has come from offering our customers the very best in mobile phone deals and value for money.
Dial-a-Phone cuts out the middle-man meaning that we are able to offer our customers convenience and great savings along with excellent customer service, both over the phone and through our website.
With Dial-a-Phone comes great choice. We work with all the major networks and phone manufacturers and offer a huge range of the latest contract and pay as you go mobile phones to ensure that you will always find the mobile deal you are looking for.
Dial-a-Phone is a major UK advertiser and can be seen every day in many of the national newspapers, as well as in national magazines and across the Internet. Dial-a-Phone’s website is one of the most visited mobile phone sites in the country.
Dial-a-Phone has grown from a handful of people in 1995 to now having hundreds of employees. In that time Dial-a-Phone has supplied mobile phones on monthly contracts to over 3million customers, and since the website launched in 2000, over 1 million customers have placed their order online.
Feedback
Feedback for Dial-A-Phone at HotUKDeals - Coming Soon
This is a great discussion thread for those who are planning on purchasing from Dial-A-Phone. If you’ve had a recent encounter with Dial-A-Phone, be it good or bad, then we’d like to hear from you! Please come and post a message with your review of their service.
Dial-A-Phone Cashback Claim Form
Dial-A-Phone do not request one of these at time of writing, although they do ask you not to send multiple claims in the same envelope.
Refund & Exchange Policy
See “Cancellation” on their Help Pages.
Terms and Conditions
These are especially important if you are entering into, or about to claim on, a contract involving cashback or a free gift. Dial-A-Phone’s Terms and Conditions can be found here.
Contact Details
If you have a question then your first port of call should be the help section of the Dial-A-Phone website. It contains the answers to many questions, including how to claim your cashback.
Address for Cashback Claims (I advise you to check this before sending anything):
Redemption Claim Centre
Swift House
Liverpool Road
Newcastle Under Lyme
Staffordshire
ST5 9JJ
Address for Customer Services
Dial A Phone Customer Care Team
Dial A Phone
Ore Close
Lymedale Business Park
Newcastle-under-Lyme
Staffordshire
ST5 9QD
Via the “Your Account” section of their website only.
Telephone (Official Numbers)
Sales: 0800 0928 244
Customer Services: 0871 225 9810
IMPORTANT: Whilst the “0800″ number listed here is free to call from any UK landline or pay-phone, it may cost to ring it from most mobile phone handsets. Also, 0871 numbers are charged at national rate on most UK landlines and usually cost more to ring on a mobile phone. They are not included in “inclusive minutes” packages. Please search on “Say No To 0870” to find a geographical number or try the alternatives listed below. These are included in any network and national “inclusive minutes” plans on mobiles and landlines.
Telephone (Geographical)
These numbers are not guaranteed to work. If you find one that doesn’t work then please let me know.
Customer Services: 020 724 18600
Other
You can get information about your cashback claim (such as which bills to send) via the “My Account” section of their website.